Official Documents

Privacy Policy 789wim — Member Personal Data Protection

At 789wim, your privacy is not merely a legal obligation — it is our commitment. Every piece of information you provide is protected with the latest encryption technology and handled in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: January 2026
Bahasa Melayu
PDPA 2010
Summary of Contents
Information We Collect
Data Usage
Information Sharing
Data Security & Encryption
Your Rights as a User
Cookie Policy

Six Principles of Data Protection 789wim Data

Every piece of personal data you entrust to us is handled according to these core principles without compromise.

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256-Bit SSL Encryption

All data transmitted between your device and 789wim servers is protected by industry-standard 256-bit SSL encryption. Your personal information and financial transactions cannot be intercepted by any third party while in transit.

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Purpose-Limited Use

Your data is used solely for the purposes stated in this Privacy Policy. 789wim does not sell, rent, or trade members' personal information to any third party for marketing purposes without your consent.

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PDPA 2010 Compliance

Personal data handling at 789wim fully complies with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance reviews to ensure our policies and procedures remain aligned with current legal requirements.

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Data Minimisation

789wim retains your personal data only for as long as necessary for its stated purpose or as required by law. Data that is no longer needed will be securely deleted in accordance with our data disposal procedures.

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Full Control in Your Hands

As a 789wim member, you have the right to access, correct, and request deletion of your personal data at any time. Our support team is ready to help you manage your privacy rights easily and without hassle.

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Full Transparency

We believe you deserve to know exactly how your data is used. This Privacy Policy is written in clear, plain language — free from confusing legal jargon — so you can make informed decisions.

1 Scope of This Privacy Policy

This Privacy Policy explains how 789wim ("we", "Platform") collects, uses, stores, and protects your personal information when you use the 789wim.vu website, the 789wim mobile app, and all related services.

This policy applies to all 789wim platform users regardless of whether you register as a member or simply browse our website. By using any 789wim service, you agree to the collection and use of information as described in this policy.

This document forms part of the overall agreement between you and 789wim, together with Terms and Conditions and Responsible Gaming Policy us.

2 Information We Collect

789wim collects various types of information depending on how you interact with our platform. This information falls into two main categories:

2.1 Information You Provide Directly

When you register an account, submit KYC documents, contact customer support, or fill in any form on the platform, you may provide us with the following information:

Information Type Example Purpose of Collection
Personal Identification Information Full name, IC number, date of birth Identity verification (KYC) & legal compliance
Contact Information Phone number, email address Communications, notifications, account recovery
Financial Information Bank account details, e-wallet Deposit & withdrawal processing
Verification Documents MyKad copy, bank statements KYC & AML Compliance
Account Information Username, password (encrypted) Account management & security

2.2 Information Collected Automatically

While you use the 789wim platform, our systems automatically record certain technical information to ensure the platform runs smoothly and securely:

  • Device Data: Device type, operating system, browser model, and app version.
  • Network Data: IP address, internet service provider (ISP), and approximate location information based on IP.
  • Activity Data: Pages visited, games played, session duration, in-platform actions, and transaction records.
  • Cookie Data: Information stored via cookies and similar tracking technologies to enhance the user experience.

3 How We Use Your Data

789wim uses the information collected for the following purposes. Each use of data has a valid legal basis in accordance with PDPA 2010:

  • Service Provision: Processing account registrations, verifying identity, processing deposits and withdrawals, and enabling access to all games and platform features.
  • Security & Fraud Prevention: Monitoring account activity to detect signs of fraud, money laundering, or unauthorized access attempts. This protects all members of our platform.
  • Legal Compliance: Meeting obligations under Malaysian law, including anti-money laundering (AML) reporting requirements and KYC requirements.
  • Platform Improvements: Analyzing usage patterns to improve the user interface, enhance game performance, and develop new, more useful features.
  • Service Communications: Sending transaction notifications, security alerts, policy updates, and important information related to your account.
  • Customer Support: Resolving complaints, responding to inquiries, and providing technical assistance when needed.
  • Responsible Promotions: With your consent, we may send you information about promotions, bonuses, and exclusive offers relevant to your gaming activity.

789wim never uses your personal data to make automated decisions that negatively affect your account without manual review by our team.

4 Sharing Information With Third Parties

789wim respects your privacy and does not sell or trade your personal information to third parties. However, there are specific situations where data sharing is necessary to keep the platform operational:

4.1 Trusted Service Providers

We work with selected and trusted technical service providers to operate the platform, including payment service providers (FPX, Touch 'n Go, GrabPay, Boost), cloud infrastructure providers, and licensed game service providers. All third parties are bound by strict data confidentiality agreements and are only permitted to process your data for specific, defined purposes.

4.2 Legal Requirements

789wim may disclose your personal information when required by law, court order, or direction from a legitimate regulatory authority. This includes requests from the Malaysian Communications and Multimedia Commission (MCMC) or other relevant authorities.

4.3 Protection of Platform Interests

In cases involving fraud, money laundering, or serious security threats, 789wim reserves the right to share relevant information with the appropriate authorities to protect the integrity of the platform and the interests of all members.

International Data Transfers: If your data needs to be transferred outside Malaysia (for example, to cloud servers), 789wim ensures that recipients overseas uphold protections equivalent to Malaysia's PDPA 2010 standards.

5 Security & Data Protection

The security of your personal data is the absolute top priority of 789wim. We invest in enterprise-grade security infrastructure to ensure your information is always protected against unauthorized access, data breaches, or misuse.

Key security measures we implement include:

  • Data Encryption in Transit: All communications between your browser or app and 789wim servers are secured by TLS 1.3 protocol with AES-256 encryption.
  • Stored Data Encryption: Sensitive information such as passwords and financial details is encrypted at rest in our database using strong encryption algorithms.
  • Layered Access Control: Only authorized personnel with a legitimate business need may access member personal data, and every access is logged for audit purposes.
  • Continuous Security Monitoring: Our automated monitoring system operates 24/7 to detect and respond to any suspicious activity in real time.
  • Regular Security Testing: Penetration testing and security reviews are conducted regularly by independent security experts to identify and patch any vulnerabilities.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of account protection.

While we take all reasonable precautions, no system can guarantee 100% absolute security. In the event of any data breach affecting your information, 789wim will notify you within the timeframe required by law and take immediate action to minimise the impact.

6 Data Retention Period

789wim retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by Malaysian law. The following are general guidelines for our data retention periods:

  • Active Account Data: Retained for the duration of your active account and for 7 years after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements.
  • KYC Documents: Retained for the duration of the active account and 5 years after account closure or the settlement of the last transaction.
  • Support Communication Logs: Retained for 2 years from the date of interaction for reference and dispute resolution.
  • Activity & Technical Log Data: Retained for 90 days for security purposes and technical troubleshooting.

When data is no longer needed, it will be securely deleted or anonymized so that it cannot be linked to your identity.

7 Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by 789wim:

Access Rights

You have the right to request a copy of the personal data we hold about you at any time. We will provide the information within 21 days of the request date.

Right to Correction

If your personal data is inaccurate, incomplete, or outdated, you may request that we correct or update it. Log in to your account or contact our support team.

Right to Erasure

You may request the deletion of your personal data, subject to legal obligations that require us to retain certain data for a specified period.

Right to Object to Processing

You may object to the processing of your data for direct marketing purposes at any time. Once a request is received, we will stop using that data for such purposes.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format so that it can be transferred to another service provider where technically feasible.

How to Submit a Request

To submit any privacy rights request, contact the 789wim support team via live chat or email. We will process your request within 21 business days.

8 Cookie Policy

789wim uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and ensure security features function correctly. The following are the types of cookies we use:

Cookie Type Function Duration
Important Maintaining login sessions, security settings, and language preferences. These cookies are required for the platform to function and cannot be disabled. Session / 30 days
Analytics Collecting aggregated, anonymized usage data to understand how members use the platform and identify areas for improvement. 2 years
Function Storing personal preferences such as text size, game sound settings, and interface display to provide a more comfortable experience. 1 year

You can manage your cookie settings through your browser settings. Please note that disabling essential cookies may affect the functionality of the 789wim platform and cause some features to not work properly.

9 Children's Privacy

The 789wim platform is a service exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from children or minors under the age of 18.

If we discover that a child's personal information has been collected without valid parental or guardian consent, we will take immediate action to delete that information and terminate the associated account. Parents or guardians who believe their child may have provided personal information to 789wim are encouraged to contact us immediately.

10 Changes to This Privacy Policy

789wim reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. Any changes take effect immediately upon publication on this page.

For changes considered significant or material, we will notify members via in-platform notifications or registered email at least 14 days before the changes take effect. Continued use of the 789wim platform after any changes constitutes your acceptance of the updated policy.

This Privacy Policy was last updated on January 2026. Please check this page periodically for the latest version.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the 789wim data protection team is ready to assist you.

You can reach us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the 789wim platform.
  • Privacy Email: [email protected] — we will reply within 2 business days.
  • Help Centre: Visit the FAQ us for answers to frequently asked questions about privacy and account security.

If you are dissatisfied with our response to any privacy-related complaint, you have the right to refer the matter to Malaysia's Personal Data Protection Department (JPDP) for further investigation.

Your Privacy, Our Responsibility

789wim never sells your personal data. Never has, not now, not ever. We understand that trust is the foundation of our relationship with every member, and we are committed to protecting your information to the highest standards at all times.

Join 789wim Today

Play Safe & With Full Confidence

Register a 789wim account today and enjoy a gaming experience in an environment that is safe, trusted, and fully protected. Your personal data is in good hands.

256-bit SSL Protected
PDPA 2010 Compliance
Data Never Sold
18+ Only
Bahasa Melayu